Why Smart People Make Complicated Decisions About Money - Part One
by Corey Sunstrom, CFP®
Director of Financial Planning
Part One: Understanding the Stories Behind Financial Decisions
A few years ago, I started with a couple who had done almost everything right.
They had built successful careers, saved consistently, avoided unnecessary debt, and accumulated a portfolio that most people would consider more than enough for a comfortable retirement. When we reviewed their financial plan, the numbers were clear: they could retire whenever they wanted.
One spouse leaned back in their chair and said, “So… we’re done? We can actually do this?”
The other leaned forward and said, “But what if the market drops right after we retire? What if inflation gets worse? What if healthcare costs explode? What if we’re missing something?”
Same plan. Same numbers. Completely different reactions.
One saw freedom. The other saw risk.
Neither person was wrong. They were just responding to the same information through different lenses.
That difference exists because most financial decisions are not made on a blank spreadsheet. We bring our history with us, the home we grew up in, the arguments we overheard, the sacrifices our parents made, the recessions we lived through, the opportunities we missed, and the mistakes we promised ourselves we would never repeat. We also carry lessons we absorbed without anyone formally teaching them to us.
Most people never attended a childhood seminar titled “Developing a Healthy and Sustainable Philosophy of Personal Finance.” Instead, we picked things up along the way: a comment from a parent, a stack of unpaid bills on the counter, a grandparent who saved everything, a neighbor who seemed wealthy, a business that failed, or a career that unexpectedly took off.
Over time, those experiences become stories about what money means and how it should be handled. Financial psychologists refer to these beliefs as money scripts – a concept explored extensively in the work of researchers such as Bradley Klontz, Sonya Britt, Jennifer Mentzer, and Ted Klontz (Klontz et al., 2011).
This article is the first in a series examining how those scripts shape not just how we think about money, but how we actually use it.
The Stories Running in the Background
Money scripts are deeply held beliefs about money that often develop early in life and quietly influence our adult financial behavior.
In their research, Klontz and his colleagues studied hundreds of individuals and identified four broad patterns of money beliefs: money avoidance, money worship, money status, and money vigilance (Klontz et al., 2011). These categories are not rigid personality types, nor are they diagnoses. They are better understood as tendencies; patterns that may become more or less prominent depending on the situation.
You may lean toward one script most of the time while another appears when you are stressed. You might be vigilant about your investments, status-conscious about your home, and avoidant when it comes to estate planning. Human beings are wonderfully inconsistent that way.
Most importantly, each money script contains some wisdom. These beliefs usually developed for a reason…they may have protected us, motivated us, or helped us become successful. The trouble begins when a useful belief hardens into an inflexible rule.
Money Avoidance: “I Would Rather Not Deal With It”
People who lean toward money avoidance often experience money as uncomfortable, complicated, morally questionable, or emotionally exhausting. They may think things like, “I’m just not good with money,” “Money changes people,” “I don’t need to know all the details,” or “There are more important things in life than money.”
Some of those statements reflect a healthy perspective. There are more important things in life than money, and money does not determine whether someone is decent, interesting, generous, or worth knowing.
Money avoiders are often generous, humble, and less likely to obsess over every financial milestone. They may care deeply about relationships, meaningful work, or helping others, and they understand intuitively that a larger balance sheet does not automatically create a better human being.
However, avoidance can also become expensive. Someone may leave retirement accounts unattended, ignore tax opportunities, postpone estate planning, or hand every financial responsibility to a spouse. They may give away more than they can reasonably afford because saying no feels selfish, or avoid opening statements because bad news feels easier to manage when it remains sealed in an envelope.
In retirement, this can create a strange contradiction: a person may have accumulated significant wealth while having very little understanding of how that wealth supports their life. They may be financially successful but emotionally disconnected from the decisions that determine their future.
Avoidance does not always look irresponsible; sometimes it looks like complete delegation. Delegation can be perfectly reasonable, but disengagement is different. The goal is not for every spouse to become an investment expert, but for both people to understand what they own, how their lifestyle is funded, who their key professionals are, and what would happen if the person handling the finances could no longer do it.
Money Worship: “A Little More Will Finally Make Me Feel Secure”
Money worship is the belief that more money will solve our problems, create happiness, or finally produce a lasting sense of security. The finish line is always visible; it simply keeps moving.
After the next promotion, things will calm down. After the mortgage is paid off, we can relax. After the portfolio reaches the next round number, retirement will feel possible. After one more good year, then we will start enjoying it.
This belief can be extraordinarily motivating. People who lean toward money worship are often ambitious, resourceful, persistent, and willing to delay gratification. They build businesses, advance in their careers, save aggressively, and create opportunities for their families. In fact, a moderate degree of this mindset has likely contributed to many successful careers.
The problem is that money is very good at solving financial problems but only moderately effective at solving emotional ones. It can buy flexibility, reduce certain forms of stress, and provide better choices, more time, and a meaningful margin for error. Those benefits are real.
However, money struggles to answer deeper questions like: Am I successful enough? Have I proven myself? Can I finally stop worrying? What happens when people no longer need me? Those are difficult assignments for a brokerage account.
In retirement planning, money worship can lead people to continue working long after they have achieved financial independence. The decision may be framed as prudence, but the underlying issue is often that accumulation has become the primary source of progress, identity, or reassurance.
The danger is not simply working too long. Many people enjoy their work and should continue doing it. The real risk is endlessly postponing life because an emotional definition of “enough” has been disguised as a financial number.
Money Status: “What Does This Say About Me?”
People who lean toward money status often connect financial success with personal worth, achievement, or how they are perceived by others. In this mindset, money becomes a scoreboard.
The house, car, neighborhood, vacations, clothing, charitable involvement, or children’s accomplishments can all become evidence that life is going well. This is not entirely unhealthy, as money status can motivate people to work hard, establish themselves professionally, take pride in what they have built, and create a comfortable life for their families.
There is nothing wrong with enjoying a beautiful home, driving a nice car, or taking a vacation that does not involve assembling a tent in the rain. The issue is not owning nice things, but needing those things to carry too much emotional weight.
When money becomes closely tied to identity, spending decisions can shift from “Do I value this?” to “What will this communicate?” People may maintain a lifestyle they no longer enjoy because downsizing feels like moving backward. They may pursue investments because they sound exclusive or sophisticated, or find retirement unsettling because their career title, income, and professional visibility have been doing more identity work than they realized.
This script can be especially difficult to recognize in successful households because the spending may be completely affordable. Not every financial problem appears as an empty bank account; sometimes it shows up as a full calendar, a large house, and an expensive lifestyle that no longer reflects what the family actually wants.
The better question is not whether you can afford something, but whether the thing you are buying serves your life, or whether your life has slowly been recruited to serve the thing.
Money Vigilance: “We Need to Be Careful”
Money vigilance is often the most socially rewarded of the four scripts. People who lean toward vigilance believe in saving, preparing, avoiding unnecessary debt, and being cautious about financial decisions. They tend to pay attention, maintain reserves, read the fine print, and remain skeptical of anything described as a “can’t-miss opportunity”, a useful instinct, since most can’t-miss opportunities eventually miss.
Vigilance creates real strengths, including discipline, resilience, thoughtful spending, and a strong financial foundation. Research has generally found money vigilance to be more protective than the other scripts, although excessive vigilance can still create anxiety and prevent people from enjoying what they have built (Klontz et al., 2011).
The vigilant saver often becomes the person everyone else considers financially responsible. However, vigilance has a shadow side. Preparation can turn into chronic worry, frugality into deprivation, and a healthy cash reserve into a small private banking system earning less than inflation. Thoughtful spending can even become an inability to spend at all.
In retirement, this often appears when people who spent decades accumulating wealth are asked to begin using it. Mathematically, the plan works, but emotionally, every withdrawal feels like failure.
A couple may have enough to travel, renovate their home, help their children, and live comfortably, yet spending principal feels dangerous because the portfolio balance has become a symbol of protection. The larger it grows, the safer they feel, and the idea of deliberately allowing it to decline, even as part of a carefully designed income plan, can feel like dismantling a fortress one brick at a time.
The irony is that highly vigilant people are often among the best prepared for retirement and the least comfortable enjoying it. They aced the accumulation test, but nobody told them there would be a spending section.
The Same Script Can Help You and Hurt You
The point of understanding these scripts is not to decide which one is good and which ones are bad, but to recognize that each has both a productive and an unproductive expression.
Money avoidance can keep wealth in perspective, but it can also become neglect. Money worship can create ambition and persistence, but it can also lead to endless accumulation. Money status can motivate achievement and generosity, but it can also turn life into a performance. Money vigilance can create discipline and security, but it can also become fear.
The difference often appears when circumstances change. A belief that helped someone navigate a difficult financial environment may not be useful after they have accumulated substantial wealth. A rule that helped a young family get out of debt may become unnecessarily restrictive in retirement, and a drive that helped build a successful business may make it nearly impossible to step away from it.
Many financial habits are solutions to problems that no longer exist, yet because those habits worked, we keep using them. It is a bit like wearing a life jacket to dinner because it saved you from drowning years ago. The logic is understandable, but the application needs an update.
Try This at Home: The Money Story Reflection
Before trying to change a financial behavior, it helps to understand where it came from.
Take a few minutes and answer the following questions:
- What did your parents or caregivers teach you about money, either directly or indirectly?
- What happened in your household when money was tight?
- Was money openly discussed, quietly managed, frequently argued about, or largely ignored?
- What did a “successful person” look like when you were growing up?
- Which financial behaviors were praised?
- Which financial behaviors were criticized or considered shameful?
- What was your earliest memory of feeling worried, proud, embarrassed, or powerful because of money?
- Which statement feels more uncomfortable: “I spent too much” or “I saved too much”?
- What financial mistake are you most determined never to repeat?
- When you imagine having enough money, what do you believe will finally feel different?
There are no correct answers, and you are not trying to grade your childhood or assign blame. These reflections are simply a way to notice the beliefs that may still be influencing your decisions today.
Where Financial Planning Helps
Financial planning cannot erase decades of experience, nor should it try. What it can do is separate a legitimate financial constraint from an emotional one.
When someone says, “I cannot retire yet,” we can test that. When someone says, “We cannot afford the trip,” we can test that as well. Even statements like “We should keep another $500,000 in cash” can be examined.
Sometimes the concern is financially justified, and the plan needs to change. In those cases, spending less, working longer, or taking less investment risk may be the responsible answer. Other times, the numbers are doing their job, but the old story has not received the update.
That is when planning becomes more than calculating returns, taxes, and withdrawal rates. It creates a shared language for understanding what money represents, why certain decisions feel difficult, and what safeguards might help someone move forward with confidence.
Your financial plan should respect the beliefs that helped you get where you are, but it should not automatically allow those beliefs to determine where you go next.
This is where the conversation begins. In the next article, we will explore how these money scripts show up in real-world decisions…spending, investing, retirement, and family support…and what you can do when those beliefs start influencing outcomes.
For now, the first step is simple: notice when your money script has entered the room.
Once you understand the story running in the background, you have a much better chance of deciding whether it still deserves control of the financial remote.
Safeguard Your Finances With Pro Guidance
Want to learn more about your money script and how it can impact your finances? You don’t have to navigate this complex terrain alone. Working with an advisor can help you understand your options.